Terms & Conditions

Academy Theatre Tickets Terms and Conditions

It is your responsibility to check your tickets; mistakes cannot always be rectified. The Box Office is not obliged to exchange or refund monies for tickets purchased in error by the customer.

While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of tickets you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling your order.

We will not be responsible for any tickets that are lost or stolen.

Occasionally, events are cancelled or postponed for a variety of reasons. Contact us for exact instructions.

Tickets are sold subject to Academy Theatre's right to alter or vary the programme due to events or circumstances beyond its reasonable control without being obliged to refund monies or exchange tickets.

Smoking and Chewing Gum are prohibited in the venue.

The venue reserves the right to refuse admission should patrons breach any terms and conditions of Academy Theatre. The venue may on occasions have to conduct security searches to ensure the safety of the patrons.

Every effort to admit latecomers will be made at a suitable break in the event, but admission cannot always be guaranteed.